When your network goes down or systems crash, the costs go far beyond frustration. For small businesses in Charlotte, IT downtime can mean lost revenue, missed opportunities, and frustrated customers. The reality? Even an hour of downtime can cost hundreds — sometimes thousands — of dollars.
How Downtime Impacts Charlotte SMBs
- Lost Productivity: Employees can’t work when systems are offline.
- Missed Revenue: Orders, appointments, and leads get lost.
- Customer Frustration: Reliability affects reputation and retention.
According to Gartner, the average cost of IT downtime is over $5,600 per minute for larger organizations — and while SMBs may lose less per minute, the impact on cash flow and customer trust is far greater.
Common Causes of Downtime
- Unpatched systems or outdated hardware
- Cyberattacks or ransomware
- Human error and misconfigurations
- Lack of proactive IT monitoring
How Managed IT Prevents Costly Downtime
Apex Technology’s Managed IT Services proactively monitor your systems 24/7, preventing outages before they occur. We handle updates, backups, and cybersecurity so you can focus on running your business — not fixing problems.
Schedule a free IT risk assessment to uncover vulnerabilities before they lead to downtime.
