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Apex Technology Blog

Apex Technology has been serving the Carolinas since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Benefits AI Brings to the Small Business

Benefits AI Brings to the Small Business

AI has become a major tool all throughout the modern economy. Businesses are using technology with built-in AI, and that’s because it improves operational efficiency. Let's take a look at some of the benefits small businesses can take advantage of with AI.

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Could Your Employees Benefit from a Compressed Workweek?

Could Your Employees Benefit from a Compressed Workweek?

The concept of a four-day workweek has started to gain significant traction among businesses of all sizes. There's a subtle distinction between the traditional four-day workweek and the compressed workweek, however. Today, we will discuss the compressed workweek and what it means for employees.

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Are You Doing Enough to Prevent Risk? (Probably Not)

Are You Doing Enough to Prevent Risk? (Probably Not)

There are plenty of risks that today’s businesses regularly deal with, particularly in terms of cybersecurity. This year, a panel of experts shared some human risk management insights at the Cybsafe Impact 2024 USA conference. Let’s review some of the topics they touched on.

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Why Clean Data Is Important for Backend Processes

Why Clean Data Is Important for Backend Processes

Businesses are constantly trying to find a way to best use their data. Whether it is creating a business intelligence strategy, integrating artificial intelligence, or for simple analytics, without having accurate, reliable data, the insights you derive can be misleading and end up costing you. That’s why it is important to know how to scrub or clean your data. Having access to clean data is essential for anyone involved in business intelligence or AI. Today, we will discuss the issue and give you a simple guide to help you get started.

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Can You Afford Downtime? (Here’s a Hint: No)

Can You Afford Downtime? (Here’s a Hint: No)

It’s no secret that things are more expensive nowadays, making it important that businesses have access to the technology needed to generate revenue. Without this access, a business suffers downtime and all the challenges it brings… not something you want to do.

Let’s consider why downtime happens, the scale of its costs, and what can be done to avoid it.

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How to Create Business Goals Designed for Success

How to Create Business Goals Designed for Success

We all want our businesses to succeed… that’s generally the point of running one. However, this will require you to set the right goals and do so correctly.

Let’s walk through the process you should follow to accomplish this.

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Five Password Best Practices You Must Keep in Mind for 2024

Five Password Best Practices You Must Keep in Mind for 2024

Passwords have long been one of the central pillars of account security on the Internet. Combined with a username, they make up the foundation of most login systems. Because of this, they are a hot commodity for hackers who want to steal credentials and infiltrate accounts or networks. In recent years, however, other security measures have exposed the weakness of poor passwords for security, leading to the adoption of other measures.

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Are Businesses Really Considering the Four-Day Workweek?

Are Businesses Really Considering the Four-Day Workweek?

There has been a lot of talk about ways to get more productivity from your staff. One idea floated a few years ago was reducing the number of days people work to four. Now, if you think, “How does working one less day improve worker productivity?” you aren’t alone. This week, we will take a look at the benefits of a four-day workweek.

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Tip of the Week: 4 Ways to Save Money on Your IT Solutions

Tip of the Week: 4 Ways to Save Money on Your IT Solutions

Are you paying attention to where you spend your IT dollars and whether or not you are making the most of your budget? It’s important to assess your needs before making any major technological purchase, including the goals, challenges, and pain points you are trying to solve. With the right approach, you can increase the value you get out of your IT—particularly with the following strategies.

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Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

Did You Know? Big Tech Companies Don’t Care About Your Data Privacy

How important do you consider security for your personal and private data on your web-connected accounts? If you don’t think about it often, you should be; countless entities out there—including major enterprises and providers you trust—do not respect your data privacy and security. Let’s discuss how some large companies take advantage of your data and some of the questions you should consider when trusting these companies with your data.

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How to Scale a Growing Business (Using Technology to Your Advantage)

How to Scale a Growing Business (Using Technology to Your Advantage)

If you could generate more revenue without spending more, wouldn’t you?

If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.

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The Problem With Devaluing Employees

The Problem With Devaluing Employees

Running a business can be tough and result in a lot of frustration from staff, management, and customers. Sometimes that frustration can boil over and cause consternation among the core elements that need to function for a business to be successful. This week, let’s look at an issue that can really hurt your business.

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How to Transition to or Establish a New Office Location

How to Transition to or Establish a New Office Location

It’s always exciting when you can expand your business’ influence with a new location, but this excitement brings with it all kinds of complications. There’s always something, whether it’s the technology for the new location or the logistics surrounding the opening. Let’s look at how you can make sure that technology is not the thing that holds your business back from opening a new location.

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Reducing Support Costs Can Help Your Tech Budget Work for You

Reducing Support Costs Can Help Your Tech Budget Work for You

Businesses are increasingly reliant on technology, and effectively managing IT support costs has become crucial. With approximately three to six percent of a company's revenue allocated to technology expenses, exceeding the monthly budget can have adverse repercussions on the ability to allocate funds elsewhere.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at Apex Technology can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling (704) 895-0010 today.

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Five Ethical Decisions Innovative Businesses Need to Wrestle With

Five Ethical Decisions Innovative Businesses Need to Wrestle With

Nowadays, companies grapple with a myriad of ethical challenges, necessitating responsible decision-making to keep the data they store secure. Some decisions that are made straddle the ethical line of right and wrong. Let’s take a look at five uses of technology that are controversial.

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Modern Technology Can Boost Sales Efforts

Modern Technology Can Boost Sales Efforts

In many ways, a business is only as capable as its sales team allows it to be… and nowadays, a sales team is only as capable as their tech allows them to be. Let’s take a few minutes to discuss how you can turn this to your advantage by providing your sales team with the technology that supports their goals.

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eSignature Tools Provide Value for Small Businesses

eSignature Tools Provide Value for Small Businesses

When a business strikes a deal, there is usually some sort of paper trail or contract involved to hold both parties involved accountable. However, the traditional method of managing paper documents is both time-consuming and wasteful. With eSignature tools, businesses can change the way they handle signing documents for the better.

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Looking to Make More Sales? Consider Using These Technologies

Looking to Make More Sales? Consider Using These Technologies

Today’s technology can be used to help optimize and elevate just about any of your business’ processes, including your sales processes. Let’s run through a few examples of how your sales team could (and really should) be using tech to their advantage.

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Does Managed IT Really Pay for Itself?

Does Managed IT Really Pay for Itself?

Businesses use all types of sayings to try to draw in customers. One of the core selling points of managed IT services is that “it pays for itself”. This is more than just marketing. The multiple services that make up managed IT services all help a business save time and money, but when added together, it can really help the bottom line of a business more than most services they can use. In this week’s blog we thought we would go through the core elements of a managed IT services agreement to show how it really does pay for itself. 

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Apex Technology
18335 Old Statesville Rd. Suite K
Cornelius, North Carolina 28031

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